IT Services

About

CBM offers print, document management and expert IT support. By providing our clients with quality systems and regular maintenance, we ensure your business is always up and running.

Why do we have an IT Division? Ever had your printer company point at your IT provider, or your IT provider point at your printer company when a problem isn’t easily solved? We fully understand both environments and solve the issue.

Why choose CBM for IT Support?

You already know us. And we know you.

CBM’s IT division is a natural accompaniment to office automation, and an extension of our expertise. We believe in ongoing education for our trained technicians, and want you to be able to connect with people who already know you, know your business, and know what is important to you.

Take advantaged of outsourced IT costs.

We can troubleshoot network and remedy server issues when they arise, complete client backlogged projects, and stay off the payroll during the quiet months, which makes for lean business costs and an efficient workforce.

Our service is flexible.

We can create a custom service plan to accommodate your growing business and fill existing gaps in your IT support.

It takes the unpredictability out of technical support.

Don’t stall business workflow with technical difficulties. Daily checks and maintenance of your IT systems ensure that small problems don’t become big ones. Plus, our Help Desk is only a phone call away.

Services

Every business’ IT needs are unique.

At any time in the next year your company may grow in size, need a software upgrade, or run out of server space. Whether your aim is to stay competitive, run an efficient workforce, or attract new talent to your team, your IT design needs to align with business strategies and facilitate business goals. At CBM, your IT plan is flexible so it can change when your organization does.

For almost 40 years, our technicians have been onsite to ensure your printing solutions continue to deliver promised results. Now our IT Division can also deliver:

Responsive On-Site Service

  • Desktop support
  • Server support
  • Software application support
  • Print/scan/archive/fax solutions

Installation or Configuration

  • LAN planning
  • Microsoft Server installs and upgrades
  • Microsoft Exchange support
  • Backup solutions
  • Routers/switches/VLAN/VPN
  • Hardware or software procurement

Our IT Division also has an established partnership with a local provider in Edmonton to enable our Internet-based services, including:

  • DNS hosting
  • Hosted exchange
  • Anti-spam filtering
  • Virtualized servers
  • Web hosting
  • Co-location services
  • Hosted VoIP/PBX phone systems
  • Cloud-based backup and disaster recovery
"We love our new machine. Our IT had no problems getting the drivers loaded, we have all of the mailboxes working on it and our first month end with it was brilliant! No jams, no crying, no cursing, no wanting to drive over the machine with our cars." -Maryann Halladay-Canadian Invoicing Team Lead, Intertek Inspection Services Ltd